Do you want to be part of a great team and design customized trips to Europe for our American and Canadian clients?
Fantastica Italia is looking for a Travel Designer to join our boutique tour company!

Details:

• Full-time 40 hours/week
• In office (North Phoenix)
• W2 salary
• Paid vacation and amin US Bank Holidays Retirement contribution
• Opportunity to grow inside the organization

The Travel Consultant (TC) is the primary point of contact for the customer and provides active travel consultation, from the beginning of the organization process to the end of the trip, passing through the active phase of creating and selling the trip, and being available 24/7 while the clients are abroad.

The TC:

• responsible for accurately, efficiently and timely handling incoming requests via multiple channels (i.e. phone, email, online, etc.).
• Works independently on the travel request
• Takes the initiative to provide assistance to team members and managementas requested.
• Provides the customer with the required industry information, such as low fares,exchange costs and penalties

How can you set yourself apart:

• Minimum of 2 plus years’ experience in the travel management industry • Bachelor’s degree preferred
• Multilingual preferred (Italian speaker a plus)
• Positive and bright attitude

• Proficiency with Microsoft Office programs
• Solid working knowledge of the travel industry, policies, procedures and processes
• Strong verbal and written communication skills
• Proven ability to handle multiple priorities simultaneously
• Ability to work independently, exercising discretion and judgment
• Demonstrated excellent professional customer service and problem resolution skills
• Strong problem solving and/or critical thinking skills • Willingness to travel domestically and internationally

Interested?
Send your resume and cover letter (with at leats 3 references) to marialaura@fantasticaitalia.com